- GUARANTEE (NEW ITEMS)
In place of all other conditions or warranties whether imposed by statute or implied by common law, we undertake;- We will repair or if necessary replace free of charge any materials or work found to be defective if the defect is due to a fault in manufacture or bad workmanship and is brought to our notice within 12 months of completion of the work provided. On condition that the defective part is returned to our works free of charge and in the case of factored items of equipment forming part of the plant in our supply we would pass on the maker’s guarantee for such parts. We shall not be liable for any consequential loss or damage caused directly or indirectly by any defective part.
- GUARANTEE (USED ITEMS)
In the case of second hand equipment unless otherwise specified the limit of guarantee is six months with the exception of the electro-static equipment which is sold as seen. We shall not be liable for any consequential loss or damage caused by or indirectly by any defective part.
Where the contract provides for erection unless otherwise stated our tender includes the requisite skilled supervision of erection only. You shall provide suitable access to and possession of the site. Proper foundations ready to receive the plant as and when delivered, adequate lifting tackle, scaffolding, all other skilled and unskilled labour, joiners and builders work, suitable protection for the plant from time of delivery and all necessary facilities and adequate assistance for erection and test, including supplies of water, power, light, gas compressed air and other materials necessary for such tests, all of these to be supplied at your expense to enable erection to be carried out under our supervision.
- PRICE ESCALATION
Quoted prices valid for six months from submission date based upon the current raw material rates and we reserve the right to modify our offer should increases occur following the six months in the interim periods between quotation, official purchase order and contract completion dates. In the event of dispute C.P.A. shall apply in line with B.E.A.M.A.
Payment of the price for the Goods is due in GBP payable within 30 days of the invoice date or unless otherwise agreed in writing to be a different payment term for a specific tender. No payment shall be deemed to have been received until the Seller receives cleared funds. Payments for credit card orders will be authorised and actioned at the time of order. The Seller reserves the right to make additional charges for credit card sales providing the Buyer is notified at time of purchase. An administration charge of £12.50 will be made by the Seller to all orders with a net invoice value of less than £500 before carriage charges added unless otherwise agreed in writing. The Buyer shall make all payments due under the Contract in full without any deduction. If the Buyer fails to pay the Seller any sum due pursuant to the Contract, the Buyer shall be liable to pay interest to the Seller on such sum from the due date for payment at the annual rate of 8% accruing on a daily basis until payment is made, whether before or after any Judgment. The Seller also reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998.
- RETURN OF GOODS
Goods Ordered in Error The seller will accept return of Goods ordered in error provided by the buyer advises the seller, within 5 days of receipt of delivery. Returned goods must be unused, in original package. The buyer agrees to return the goods ordered in error to the seller, at the buyers risk and cost. The seller recommends that the buyer organise collection of the goods by the seller to reduce risk of damage (charges apply). A credit note will be issued following receipt and inspection of the goods by the seller, which will be subject to a 35% restocking charge of the net order value but this will be reduced by 10% if the goods are replaced by similar value. Costs incurred in collection will be charged at carriage cost. Faulty/Damaged Goods The buyer must advise the Seller of any goods that were delivered damaged/faulty within 5 days of receipt of delivery The seller will organise collection of returned goods at their own expense plus delivery of correct items. Returned goods must be stored properly and not used or damaged. Returned goods must be unused and in original packaging Goods that have been used will not be accepted by the Seller on grounds of Health & Safety.
- QUALITY AND WARRANTY
Products are guaranteed for a period of 3 years from date of delivery against manufacturing defects, apart from the following components which have 12 months warranty: Mechanical & electronic locks & keys, Gas struts, Rechargeable batteries, Linear & hydraulic actuators, Electronic components, Plastic components/Side panels, Castors, Drawer runners Provided that the Buyer has complied with its obligations hereunder and has subjected the Goods to reasonable use then if the Goods become defective due to failure of design or manufacture during the warranty period (specified by the Seller) then the Seller will either repair, supply a replacement part or replace such Goods or refund the price of such Goods at the pro rata Contract rate (at the Seller’s discretion but after consultation with the Buyer).