How to Order

There are several ways in which you can make an order with us: Directly on the website, simply find the products you require and add them to the basket. Alternatively You can speak to our friendly Customer Service team on 01473 300 055, or email your order to


Free quotations are available by phone or email. If you can’t find the item you require, we will be happy to source the product for you. Our aim is to supply the highest quality products at the most competitive prices, so prior to your purchase please give us the opportunity to quote.

Payment Methods

On Account
We are able to offer 30 day credit terms, subject to status.

Credit Cards & Debit Cards
You can pay by your Credit or Debit card (excluding American Express). Please quote your card number, full name, full address including postcode, valid from, expiry date, security number & Issue number if applicable. N.B. If you order by credit card it is only permissible to deliver to the statement address.

Bank Transfer:
Bank: Natwest Bank PLC
Branch: Hounslow
Address: 275–277 High Street, Hounslow TW3 1ZA
Account Name: Shuttleworth Medical Ltd.
Sort Code: 60-11-18
Account Number: 20425562

New Customers

If you do not have an account with us, any initial transaction would be on a Pro Forma basis which needs to be paid upfront, prior to manufacture of the goods. Payment of pro forma invoices can be made by cheque made payable to Shuttleworth Medical Ltd, via bank transfer or over the telephone by credit / debit card.


An administration charge of £12.50 will be added to orders under £500.00 net excluding the carriage costs unless agreed differently in writing. Anything over £500 net will be delivered free of charge to mainland England, Wales and Scotland. However, please note that some items may incur an extra delivery charge i.e. Offshore islands, Northern Ireland, export overseas, very large heavy items etc. We will advise you of the costs at the time of ordering. If you have any special delivery requirements, please state these at time of ordering. Delivery will take place from Monday to Friday (excluding Bank Holidays) between the hours of 07.30–16.30. The nominated delivery point must be suitable to accept Heavy Goods Vehicles.

Company Details

Company Number: 06041827
VAT Number: 293820189
Address: 7-11 Holywells Road, Ipswich, IP3 0DL

Our Products

See our full range of products.

Our Services

From spare parts to repairs.

Terms & Conditions

Read our full terms and conditions of sale.